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Refund Policy
Trader Timer

© 2026 Trader Timer

Trader Timer

Refund Policy

Last Updated: April 29, 2026

This Refund Policy outlines how refunds are handled for Trader Timer subscriptions and purchases.

By purchasing a subscription or lifetime access to Trader Timer, you agree to this Refund Policy.

1. General Policy

Trader Timer offers both subscription-based and one-time purchase plans. Refunds may be granted in limited circumstances where:

  • The Service failed to function as described
  • A technical issue prevented normal usage
  • Duplicate charges occurred
  • A billing error was made

Refunds are not guaranteed and are assessed on a case-by-case basis.

2. Monthly Subscriptions

Monthly subscriptions are billed in advance.

Refund eligibility:

  • Refund requests must be submitted within 7 days of the initial charge
  • Refunds are not provided for renewal charges unless a system error occurred

Cancelling a monthly subscription:

  • Stops future billing
  • Does not refund past charges

You retain access until the end of the billing period.

3. Yearly Subscriptions

Yearly subscriptions are billed in advance.

Refund eligibility:

  • Refund requests must be submitted within 7 days of the initial purchase
  • Partial refunds for unused time are not provided

Cancelling yearly subscriptions:

  • Stops future renewals
  • Does not refund the current billing period

4. Lifetime Purchases

Lifetime access is a one-time payment.

Refund eligibility:

  • Refund requests must be submitted within 14 days of purchase
  • After 14 days, lifetime purchases are non-refundable

This policy reflects the permanent nature of lifetime access.

5. Free Trials

Free trials allow you to test Pro features before being charged. If you do not wish to continue, you must cancel your subscription before the trial period ends.

Failure to cancel before trial expiration:

  • Will result in automatic billing
  • Will not qualify for automatic refunds

Trial duration may vary.

6. Duplicate Payments

If duplicate charges occur, contact us immediately. Duplicate charges will be refunded after verification.

7. Technical Issues

If the Service fails due to technical problems, we will investigate the issue. Refunds may be granted if:

  • The problem prevented meaningful use
  • The issue could not be resolved within a reasonable timeframe

8. Non-Refundable Situations

Refunds will NOT be granted for:

  • Change of mind
  • Lack of usage
  • Failure to cancel before renewal
  • User configuration issues
  • Trading losses
  • Dissatisfaction with results

Trader Timer does not guarantee trading outcomes.

9. Chargebacks

If a chargeback is initiated, we reserve the right to:

  • Suspend or terminate the account
  • Disable affiliate commissions
  • Restrict future access

We encourage contacting support before filing a chargeback.

10. How to Request a Refund

To request a refund, use the Contact page and provide:

  • Account email
  • Date of purchase
  • Reason for refund request

We aim to respond within a reasonable timeframe.

11. Processing Time

Approved refunds may take 5–10 business days depending on your payment provider.

12. Policy Changes

We may update this Refund Policy from time to time. Changes will be posted on this page. Continued use of the Service constitutes acceptance of updates.

13. Governing Law

This Refund Policy is governed by the laws of Queensland, Australia.